Shipping Options

Lead Times/Time in Transit

Since our truffles are handmade, and not packaged until we have an order for them, we sometimes have to push our ship date back to accommodate the number of orders we get.  This is especially true around the holidays.  For your convenience, we list the ship date on our home page, shopping cart, thank you screen and your email receipt . We appreciate your understanding--we really are making them as fast as we can, but we won’t compromise our freshness and quality!

You’ll notice that our ship dates are usually listed as “the week of.”  This flexibility allows us to take as many orders as we can handle for each week before pushing the ship date back.  We ship as early in the week as we can (usually Monday, sometimes Tuesday) to try to avoid having your truffles being in transit over the weekend.  

For ground shipping, we have determined that either UPS or Priority Mail with Delivery Confirmation provides the best service at the lowest cost, depending on the destination.  It usually takes 2-3 days*.  However, delivery date is not guaranteed, so for packages that have to be there in 2 business days, or the next business day, we use UPS (please note: UPS will not deliver to PO Boxes, so please provide a physical address).

*Just like regular mail, around the holidays, extra time should be allowed.  While many packages arrive in 2-3 days during this time, some take several days longer. So, again, if you need to hit a specific date, please choose 2nd Day Air or Overnight.

Holiday Shipping

Sometimes, depending on the day on which a holiday falls, we will disable the ground shipping option for that week.  Our goal is to get the truffles to their destination in as direct and timely a manner as possible.  Again, we try to avoid having your truffles stuck in transit over the weekend or a holiday.  If you would like to place an order for a later week and want to use ground shipping, please give us a call at (269) 468-9866 and we will take your order over the phone.

A Word About Warm Weather Shipping

During the warmer months, or to warmer climates (or even if your truffles will pass through a warmer climate on the way), extra care must be taken to ensure that your truffles arrive in perfect condition. That’s why we pack all warm weather shipments in insulated containers with frozen gel packs (both reusable).

Our goal is to provide you with the lowest cost method of receiving your order in perfect condition. We conduct on-going tests to make sure we are achieving that goal. Therefore, we may periodically make changes to the shipping options we offer if we feel they are necessary to ensure the safety of your precious cargo.  

“I received your chocolates...and OH MY GOODNESS!!!!!!!  Talk about chocolate heaven.  You are now my love!!!! Your truffles are the answer to any chocoholic's dreams. Thank you for the wonderful shipping/packaging...the precious joys were not damaged in any way and came all intact. Look for another order shortly. Thanks again.”

Joan
Lawrenceville, Georgia

Shipping Charges

 Our current shipping charges (continental US) are as follows:

*We cannot send 2nd Day or Overnight packages to PO Boxes--please provide a physical address.

Remember, all prices include reusable insulated containers and ice packs if necessary!  Prices to Alaska and Hawaii are higher, see options when placing your order.

We are no longer able to ship orders internationally, to Puerto Rico or to the US Virgin Islands.

We greatly appreciate your business and look forward to hearing from you!

Thanks,

Tina Buck
Chief Chocolate Officer